Combining innovation with a straightforward and fresh approach to delivering robust decontamination services, we aim to offer complete peace of mind for clinical staff and their patients. Our agile team enables us to quickly react to customer needs whilst adopting a flexible and professional approach.

Our priorities are:

• To work collaboratively with our Customers in the design and ongoing joint management of a bespoke, best-fit decontamination service
• To contribute to effective patient outcomes by delivering safely decontaminated instruments, on time and responding swiftly to acute clinical needs
• To be straightforward, honest and open in our partnership-based relationships with our Customers
• To listen, learn and continually develop in our pursuit of service delivery excellence with an underpinning ‘can do’ attitude
• To support Customer business objectives by working together in optimizing service delivery to meet efficiency, clinical activity and hospital acquired infection agendas

Wealth of Healthcare Delivery Experience

Our industry experience, complemented with all our relevant in-house capabilities and external partner relationships, enables us to continually add value to our customers as a complete decontamination and sterile services partner.

Our team has a strong patient care focus as a result of many years previous experience working in and managing theatre and surgical divisions within the NHS and private sector. This foundation means that we not only understand our Customers’ pressures and priorities, but we can also contribute effectively to these.

Bespoke solutions – meeting your needs

Forget ‘one size fits all’ – all of our Customers are different and we are skilled at developing service models that will work successfully in each individual relationship. Our experience and offerings include:

• Managed services – where we manage your sterile service department for you on a short-term turnaround or longer term basis, where appropriate bringing in 3rd party work and sharing the financial benefits
• Outsourced service provision - ideal for smaller Customers or PCT’s who just need a simple and hassle-free decontamination service for their instruments on a ‘collect and return’ basis
• New build Sterile Services - where we provide an on or off-site site modular decontamination facility as part of a long term partnership
• Decontamination Regional Centres (Supercentres) – providing a centralized regional decontamination service to acute, primary care and other healthcare organisations